How a Sydney HVAC Business Added 47 Jobs in 90 Days

This is the exact system we rolled out for a 6-person HVAC team in Western Sydney. No gimmicks — just speed-to-lead, tight follow-ups, and clearer offers.

1) Speed-to-Lead (Under 60 Seconds)

We routed all web leads to SMS + email, and every missed call triggered a text within 10 seconds: name, suburb, job type, and preferred time. Booking link included. Response rate jumped from 42% to 81%.

2) Missed-Call Text-Back + After-Hours AI

Outside business hours, an AI phone agent answered, captured job details, and offered next available slots. Overnight leads stopped leaking, adding 12 bookings per month alone.

3) Reviews and Social Proof

We automated review requests 2 hours after job completion with a direct Google link. They added 39 new 5-star reviews in 60 days, which cut their ad cost per lead by 22%.

4) Simple Ads That Convert

Google Ads only: suburb-specific ad groups, call extensions, and a mobile-first landing page with clear pricing ranges and a booking button. No broad Facebook spend.

5) What You Can Copy

Set up missed-call SMS in under an hour, use a short booking form, and send quotes within 30 minutes. Add a review request workflow, then layer AI phone answering once the basics are working.